Return Policy

Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.

- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

- Return within three (2) days and replacement within seven (5) days from the date of purchase.

- Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.

-Shipping :

To return your product, send us an email at abderrahim.achrarag@gmail.com so we can send you the best location to ship it to, based on your location. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.